How to reset your password in Workday

For questions about the below

Pay - contact Payroll at 352-334-5057 or email:  citypr@ci.gainesville.fl.us.

Benefits - contact Risk Management at 352-334-5045 or email DG_RiskBenefits@cityofgainesville.org

Website Link: Risk Management Department

Employment -  contact Human Resources at 352-334-5077 or email hr@gainesvillefl.gov 

Website Link: Human Resources Department

Help! - submit a Workday ticket by clicking here: Workday for Retirees and Non-City Email Users or 352-393-7903

 

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Note: The security profiles of individual users determine the visibility of sensitive information. Consequently, you may not have access to all the information in this Job Aid. Furthermore, some changes may require approval from an HR Partner or another department to complete the process.

 

  1. Log in to your Workday account.
  2. The Global Navigation Sidebar is located on the left side of the Home page and remains pinned as you navigate through Workday. It features categorized navigation, allowing you to hover over each category to preview its items.  If your view looks different, you may be using the alternative navigation setting. Both views contain the same menu options, but they may appear in slightly different layouts
  3. The Search Box, located in the center of the Home page, allows you to quickly find people, tasks, reports, and business data you need to access.

 

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If you forget your password this is the best way to resolve the issue

Steps

1. Click on Workday Native Authorization

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2. Click on forget password

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3. You will see this interface

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4. Put in your Username: 10-digit Workday ID i.e.  0000012345

5. Put in the personal email the City of Gainesville has on file

6. Click submit

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 NOTE:  If either one of these is incorrect it will not send an email so may need to call the help desk at 352-393-1111

7. Open your personal email and get the email

8. Open the link which allows you to put in a new password

a.     Your new password cannot be the same as your current or temporary password or user name.

b.     Your new password must have at least 8 characters.

c.      Your new password must contain at least one upper case letter, at least one lower case letter, at least one number (0-9), and at least one special character from this list: f!"#$%&'()*+,-./:;=>?@[\]^_`{|}~

d.     Your new password cannot be the same as your last four (4) passwords.

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