Installing Workday Mobile

Tags Training

Note: Individual users’ security profiles control the visibility of sensitive information. Therefore, you may not have access to (all) the information within this Job Aid. Remember that some changes may require the approval of an HR Partner or other area to complete the process. 

  • Log in to your Workday account.
  • Click the global navigation Menu icon at the top left home page to access applications and shortcuts.  The Search Box at the middle of the home page makes it easy to search people, tasks, reports, and business data you would like to navigate to.

OVERVIEW:

This job aid demonstrates how to download and access the Workday Mobile application across devices. 

STEPS:

Downloading Workday

This job aid demonstrates how to download and access the Workday Mobile application across devices.

Android

To download Workday Mobile on your Android device:

1.      From your device, navigate to the Google Play Store.

2.      In the search field, enter Workday and select Workday from the results.

3.      Select Install, then Open to launch the Workday Mobile application.

4.      Select the Log In button.

5.      Follow the on-screen prompts to complete the initial setup steps for your company.

iPad and iPhone

To download Workday Mobile on your iPad or iPhone:

1.      From your device, navigate to the App Store.

2.      In the search field, enter Workday and select Workday from the results.

3.      Select Get, then Install.

4.      Select Open once the application has downloaded.

Note: There are two ways to enter company credentials in Workday Mobile. This document covers the settings method. Alternatively, you can use the mobile setup instructions in the application. If you can successfully access your Workday account, you can skip the setup instructions below.

5.      Select Log In.

6.      Enter or scan your Organization ID, then select the arrow button, as shown in the image below.

7.      (Optional) Select Settings. From General Settings, enter your tenant and your company’s Workday web address. Then, select Save.

8.      Enter your username and password and select Sign In.

9.      (Optional) Select Allow to enable push notifications.

Mobile Authentication

Depending on your organization’s security, mobile users can sign in to Workday Mobile with a personal identification number (PIN) for faster access. Mobile PIN authentication is compatible with single sign-on (SSO) authentication.

1.      Sign in to Workday.

2.      A prompt appears asking if you want to remember the device. Select the checkbox, then select Submit.

3.      Next, a prompt displays, asking if you want to set up a PIN.

4.      Enter a PIN between 4 and 8 digits long.

5.      Select the checkmark.

6.      Confirm the PIN by entering the numbers again, and then selecting the checkmark.

7.      Select Allow, then OK to enable push notifications.

Face or Touch ID (Enabled iOS Devices Only)

When setting up a PIN, users with enabled devices may notice a prompt asking to enable Face or Touch ID (depending on your company’s security). Select the Use Face ID or Touch ID button to enable this feature for now and for future easy access or select Skip to continue.

User Preferences on Workday Mobile

You can change your preferences such as preferred language, locale, currency, and more on Workday Mobile.

1.      From the Workday Mobile Home screen, select your Profile photo.

2.      Under Settings, select Change Preferences.

3.      In the Preferred Locale field, select the prompt icon and select a locale.

4.      In the Preferred Display Language field, select the prompt icon and select a language.

5.      Scroll down and select a preferred hour clock and preferred currency.

6.      Select Done to save your selections. Workday may prompt you to sign out and sign back in to apply these changes.

Spotlight Search (iOS Only)

You can search for commonly used tasks in Workday Mobile and they will display in your search results. Sign in to Workday for this feature to work.

1.      From your home screen on your iOS device, swipe right to open Spotlight Search. (Depending on your iOS version, you may need to swipe down.)

2.      Search for a keyword like time. Suggested Workday tasks will display, as shown in the image below.

3.      Select a task to navigate to the action in Workday.

3D Touch iPhone (iOS 12.0 or Later)

For users with iPhone 6s, 6s Plus, or newer devices, Workday displays quick actions from the phone’s home screen.

1.      From the home screen on your phone, select the Workday application icon firmly to quickly access the first four applications.

2.      Select the application you would like to use.

If you reorder your applications on the Workday Home page, your quick actions will update to reflect the new top four. Over time, based on usage, your quick actions will display your top four most used tasks, as shown in the image below.