Find instructions and self-help articles related to Workday for retirees and users who don't use a City of Gainesville email address.
How to find your organization ID and QR (quick response) code?
How to reset your password in Workday?
How to add setup your Multi-Factor Authentication (MFA)?
Where to submit a Workday ticket to get help, for example when you can not login to Workday
How to Request, Correct, or Cancel an Approved and Unapproved Absence
This job aid is for Workers and demonstrates how to upload a Certification to your Profile in Workday.
How to change your benefits for a qualifying event?
How to add or change Workday Contact Information such as Address, Email, and Phone number?
How to add or change Workday Contact Information including personal email or phone number for Mobile Device?
How to add or change your bank account information?
This job aid demonstrates how to change your Retirement Savings account contributions.
How to add or remove dependents from benefit elections?
How to add or change your Workday Emergency Contacts information?
This job aid demonstrates how to enroll in, change, or stop contributions to your Personal Critical Leave Bank, otherwise known as PCLB.
This job aid demonstrates how Hourly and Management, Administrative, and Professional (MAPs) Hourly workers enter time on the timesheet for a workweek.
Link to Workday Application and Basic Navigation.
This job aid demonstrates how to manage your coverage due to a birth, death, marriage, divorce, or qualifying event.
This job aid demonstrates how to make a one-time request for Payroll to print a copy of your current year’s W-2.
How to view your Payslips?
How to add or change your Workday Personal Information: gender, date of birth, marital status, race/ethnicity, or citizenship status?
This job aid demonstrates how to request PTO sellback for 40 hours.
This job aid demonstrates how to request Tuition Reimbursement.
Retirees do not receive a W-2. Workday doesn’t support 1099R so the forms are prepared in another software and mailed to the retiree’s address of record in Workday.
The Mobile App is not working.
How to add or change your Withholding Elections information?
This job aid demonstrates how to assign or change a worker's assigned Work Schedule. The Work Schedule is critical to determine workers’ overtime calculation and time of events.