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Make sure the version is current: As of April 2023: 2023.09.0.83546
Make sure the tenant is correct: The top of the screen should say “cityofgainesville”
Make sure the Web address is correct: https://wd5.myworkday.com
Click on the gear icon in the upper left.
How to fix the version:
Search for Workday in the app store. Make sure you are updating the correct app.
How to fix tenant or Web address:
Click on the item under the yellow arrow:
Then “Manage Organization”
Add values shown, if not correct:
